PLAY SAFE

Responsible Gaming
at rajabet

Gambling is entertainment — and at rajabet, keeping it that way is a shared responsibility. This page covers our commitment to safe play: the tools available to you, the warning signs worth knowing, and how to get help if you ever need it.

18+ Only Time-Out Tools Deposit Limits Self-Exclusion 24/7 Support

Important Notice: Gambling should always be a form of entertainment, never a source of income or a way to recover financial losses. rajabet provides the tools on this page to help every player stay in control. If at any point gambling stops being fun, please use the resources below or contact our support team immediately.

Self-Exclusion

Request a temporary or permanent account suspension at any time. Once activated, self-exclusion is enforced immediately and cannot be reversed during the chosen period — protecting you when you need it most.

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limits take effect immediately when reduced, and any increase requires a mandatory 72-hour cooling-off period before it applies.

Time-Out Feature

Need a short break? Activate a time-out of 24 hours, 48 hours, or 7 days. Your account is suspended for the selected period and you will not receive any promotional communications during the break.

Activity Tracking

Your account dashboard shows a full record of your betting history, session durations, net win/loss figures, and bonus usage. Reviewing these regularly helps you stay aware of your spending habits over time.

Reality Checks

rajabet can display periodic on-screen notifications reminding you how long your current session has been running. These gentle prompts are a useful tool for maintaining awareness during extended play.

Dedicated Support

Our support team is available to assist with any responsible gaming request — from activating a time-out to processing a full self-exclusion. All welfare-related requests are treated with complete confidentiality.

Section 01

18+ Age Restriction

18+

rajabet is strictly for adults aged 18 and above.

Gambling by persons under the age of 18 is prohibited on this platform. We verify player age during the account registration process and reserve the right to request additional identity documentation at any time.

At rajabet, the minimum age to open an account, place a bet, or access any real-money game is 18 years. This applies to all products on the platform — cricket outrights, live casino tables, slots, Andar Bahar, Fortune Snake, and every other game or betting market. There are no exceptions.

During the account registration process, every player must confirm they are aged 18 or above. rajabet uses a combination of self-declaration, KYC document verification, and ongoing account monitoring to enforce this policy. Where there is reasonable doubt about a player's age, the account will be suspended pending verification of identity documents.

Protecting Young People

If you share a device with family members or younger individuals, we strongly recommend:

  • Never saving your rajabet login credentials in a shared browser.
  • Logging out of your account after every session on a shared device.
  • Using parental control software to restrict access to gambling websites on devices used by minors.
  • Keeping your account password private and not sharing it with anyone, including family members.

If you suspect that a minor has accessed or registered a rajabet account, please contact our support team immediately through the Help section of the platform. We will investigate and act promptly.

Section 02

Responsible Gaming Principles

rajabet is built on the principle that gambling is a legitimate form of entertainment when approached with awareness and clear personal boundaries. The platform is designed for players who gamble recreationally — not for those seeking to generate income or recover previous losses. The house edge is built into every game and betting market; over the long run, the platform retains a mathematical advantage. Understanding this is fundamental to responsible play.

We ask every player on rajabet to observe the following core principles before and during play:

  • Set a budget before you start. Decide the maximum amount you are comfortable losing before you open a game or place a bet. Once that amount is gone, stop for the day.
  • Never borrow money to gamble. Gambling with borrowed funds — whether from a bank, mobile wallet credit facility, or another person — dramatically increases financial risk and is a recognised warning sign of problem gambling.
  • Do not chase losses. Attempting to win back money you have already lost by placing larger or riskier bets is one of the most common patterns of problem gambling. Accept losses as the cost of entertainment.
  • Take regular breaks. Set a time limit for each session and stick to it. Stepping away regularly helps maintain perspective and prevents impulsive decision-making.
  • Gambling is not a solution to financial problems. If you are experiencing financial difficulty, gambling is not the answer. Seek financial advice or support instead.
  • Keep gambling separate from other activities. Do not gamble when you are tired, stressed, upset, or under the influence of alcohol or substances.

rajabet encourages all players — particularly those in Dhaka, Chittagong, Sylhet, and other major cities across Bangladesh — to treat their rajabet account as they would any other form of paid entertainment: within a personal budget, for enjoyment, and without pressure.

Section 03

Deposit & Spending Limits

One of the most practical responsible gaming tools available on rajabet is the ability to set personal deposit limits. These limits cap the total amount you can add to your account within a defined rolling period, helping you stay within a budget you have chosen in advance — before the excitement of live play influences your decisions.

Limit Type Period Applies To Change Takes Effect
Daily Deposit Limit Rolling 24 hours All deposit methods (bKash, Nagad, Rocket, cards) Immediately on reduction; 72 hours on increase
Weekly Deposit Limit Rolling 7 days All deposit methods Immediately on reduction; 72 hours on increase
Monthly Deposit Limit Rolling 30 days All deposit methods Immediately on reduction; 72 hours on increase
Session Loss Limit Per login session All casino games and betting markets Immediately on setting or reduction

How to Set a Deposit Limit

Deposit limits can be set or adjusted from the Responsible Gaming section of your rajabet account dashboard. You will be prompted to enter your preferred limit amount in Taka (৳). Limits are enforced in real time — once you reach your cap within the relevant period, further deposits will be declined until the period resets or a new limit takes effect.

Tip: rajabet recommends setting your deposit limit to an amount you would be genuinely comfortable losing entirely. If reaching that limit would cause financial stress, the amount is too high. Start conservatively — you can always review your limit after a few sessions once you understand your own play patterns.

Section 04

Time-Out & Cool-Off

Sometimes the right move is simply to step back for a short period without making a permanent commitment. rajabet's time-out feature allows you to pause your account for a defined period ranging from 24 hours to 6 weeks. During a time-out, you cannot log in, deposit, place bets, or access any real-money games on the platform.

Available Time-Out Durations

  • 24 Hours — a single day's break, useful after a heavy session or a frustrating losing run.
  • 48 Hours — a weekend break to reset perspective.
  • 7 Days — a week away from the platform, recommended if you notice your play becoming less enjoyable.
  • 30 Days — a month-long cool-off, suitable for players who feel their habits are beginning to drift.
  • 6 Weeks — an extended pause that bridges into the lower end of formal self-exclusion territory.

What Happens During a Time-Out

Once a time-out is activated, rajabet will:

  • Immediately suspend access to your account across all devices.
  • Block all deposit methods associated with your account for the duration.
  • Suppress all marketing and promotional emails, SMS messages, and push notifications.
  • Preserve your account balance, which will be available for withdrawal once the time-out expires and you log back in.

Time-outs cannot be shortened or cancelled once activated. This is a deliberate design choice — the feature is only effective if it cannot be bypassed in a moment of impulse. If you believe you need a longer break than 6 weeks, please consider using the self-exclusion tool described in the next section.

Section 05

Self-Exclusion

Self-exclusion is the most comprehensive player-protection tool available on rajabet. It is designed for players who feel that their gambling has become, or is at serious risk of becoming, a problem. Unlike a time-out — which is a short-term pause — self-exclusion is a formal commitment to stop gambling on the platform for a minimum period of six months, with permanent exclusion also available.

Please Read Before Proceeding: Self-exclusion is a serious step and should not be taken lightly. Once activated, it cannot be reversed during the chosen period under any circumstances — not by contacting support, not by opening a new account, and not by any other means. rajabet will take all reasonable steps to enforce the exclusion across the platform.

Self-Exclusion Periods

  • 6 Months — the minimum self-exclusion period.
  • 1 Year — a full-year break recommended for players with established problem patterns.
  • 3 Years — a long-term exclusion for players who need an extended period of recovery.
  • Permanent — indefinite exclusion with no scheduled end date. Reactivation requires a formal review process with a mandatory minimum waiting period.

What Happens When You Self-Exclude

  • Your account is suspended immediately and you cannot log in for the duration of the exclusion.
  • Any pending bets that have already been placed will be settled normally; stakes on unsettled bets may be returned at rajabet's discretion.
  • Your remaining account balance will be returned to the payment method on file within 5–10 business days.
  • All marketing communications will be stopped immediately and permanently for the exclusion period.
  • You will not be able to open a new account on rajabet during the exclusion period. Attempts to do so will be identified and blocked.

How to Request Self-Exclusion

To activate self-exclusion, go to the Responsible Gaming section of your account dashboard and select "Self-Exclusion". Choose your preferred exclusion period, confirm your identity, and submit the request. The exclusion takes effect within minutes. You may also request self-exclusion by contacting our support team directly — in this case, the exclusion will be applied manually within 24 hours of your request being received.

If you have already self-excluded and believe you have inadvertently been allowed to re-register or deposit, please contact us immediately at support@rajabet so that we can correct the situation without delay.

Section 06

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following behaviours are widely recognised indicators that gambling may be having a negative impact on your life. If several of these apply to you, we encourage you to use rajabet's responsible gaming tools or speak to a support professional.

Financial Warning Signs

  • Spending more than you planned or can afford
  • Borrowing money from friends, family, or mobile credit to fund gambling
  • Neglecting bills or essential expenses to continue playing
  • Feeling compelled to gamble with larger amounts to get the same excitement

Emotional & Behavioural Signs

  • Feeling anxious, irritable, or restless when not gambling
  • Chasing losses — betting more after a losing session to "break even"
  • Hiding your gambling activity from family or friends
  • Gambling to escape from stress, depression, or personal problems

Time-Related Signs

  • Spending significantly more time gambling than you intend to
  • Thinking about gambling frequently when doing other things
  • Failing to cut back or stop despite genuine attempts to do so

Social & Relationship Signs

  • Gambling causing conflict with family members in Dhaka, Chittagong, or elsewhere
  • Neglecting work, study, or family obligations due to gambling
  • Lying to others about the amount of time or money spent gambling
Section 07

Self-Assessment

The following questions are adapted from widely used responsible gambling screening tools. They are not a clinical diagnosis, but they can help you reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to take a break and consider speaking to a professional.

Reflect Honestly — Answer Yes or No

Q1 Have you ever spent more money gambling in a single session than you originally planned to?
Q2 Have you ever borrowed money, used a mobile wallet credit facility, or sold something to fund gambling?
Q3 Have you felt restless, irritable, or anxious when you were unable to gamble or when trying to cut down?
Q4 Have you tried to chase losses — placing additional bets to try to win back money you had already lost?
Q5 Have you hidden the extent of your gambling from family members, a partner, or close friends?
Q6 Have you gambled as a way to cope with stress, loneliness, anxiety, or a difficult personal situation?
Q7 Has gambling caused you to miss work, studies, or important family commitments on more than one occasion?
Q8 Have you made genuine attempts to stop or significantly reduce your gambling but found yourself returning within days or weeks?

If three or more of the above questions apply to your experience, please consider activating a time-out or self-exclusion, and reach out to our support team or a professional counselling service. You are not alone, and there is practical help available.

Section 08

Getting Help & Support

If you feel that gambling is negatively affecting your life, your finances, or your relationships, please do not wait. Reaching out for help early makes a significant difference. rajabet's support team is available to assist with any responsible gaming concern — from activating a deposit limit to processing an immediate self-exclusion — and all such requests are handled with complete confidentiality.

Contact rajabet Support

For responsible gaming requests, account restrictions, self-exclusion activation, or any welfare-related concern, contact our team through the Help section of your account dashboard. You may also write to us at:

Responsible Gaming Support: support@rajabet Please include your registered username and describe your concern. All responsible gaming emails are prioritised and handled by a dedicated member of the support team.

External Resources

In addition to the tools provided by rajabet, players in Bangladesh who are concerned about problem gambling are encouraged to speak to a qualified mental health professional or a trusted family member. General guidance on responsible gambling is widely available from international organisations including Gamblers Anonymous and the Responsible Gambling Council, whose educational resources can be found through a simple internet search.

rajabet does not provide clinical counselling services, but our support team can discuss the options available to you and, where appropriate, point you toward reputable guidance resources. Your wellbeing matters to us — not just your activity on the platform.

A Final Word

The vast majority of players on rajabet enjoy cricket betting, Andar Bahar, Fortune Snake, live casino games, and slots as a form of recreational entertainment. These tools and guidelines are here to make sure it stays that way. Play within your means, know when to stop, and never hesitate to use the tools available to you. That is what responsible gaming looks like at rajabet.

Explore rajabet Responsibly

Set your limits, take a look at our FAQ for common queries, or log in to manage your responsible gaming settings directly from your account dashboard.

18+ only. Please gamble responsibly. For entertainment purposes only.