rajabet Frequently Asked Questions
Everything you need to know about your rajabet account — from signing up and depositing via bKash or Nagad, to cricket betting rules, bonus wagering, and responsible gaming tools.
This FAQ page covers the most common questions from rajabet players across Bangladesh — from Dhaka and Chittagong to Sylhet and Khulna. Whether you are setting up your account for the first time, looking for guidance on bKash and Nagad deposits, trying to understand wagering requirements on a bonus, or checking how to activate a self-exclusion, the answers below have you covered. If you cannot find what you need here, our support team is reachable at support@rajabet.
What This FAQ Covers
Account & Registration
Step-by-step answers on how to sign up, complete KYC verification, reset your password, and manage your rajabet account securely.
Deposits & Withdrawals
Everything about funding your account via bKash, Nagad, Rocket, and bank transfer — including processing times, minimum amounts, and fees.
Games & Gameplay
Cricket outright betting, live casino, slots, Andar Bahar, Fortune Snake — how the games work and how to play on mobile in Bangladesh.
Bonuses & Promotions
How to claim your welcome bonus, understand wagering requirements, check bonus expiry dates, and make the most of ongoing promotions.
Safety & Responsible Gaming
Information on SSL security, fair play certification, the 18+ age policy, self-exclusion tools, and how to contact our support team.
Support & Contact
How to reach the rajabet support team for account queries, payment issues, or responsible gaming requests — all handled with confidentiality.
Account & Registration
Common questions about creating your rajabet account, verifying your identity, and managing your login details.
How do I create an account on rajabet?
Creating an account on rajabet takes under two minutes. Visit the site, click the registration button, and fill in your mobile number, preferred username, and password. You must confirm that you are aged 18 or above and agree to the Terms and Conditions before your account is activated. A one-time verification code will be sent to your mobile number to complete the process.
What documents do I need for KYC verification on rajabet?
rajabet requires a valid government-issued photo ID for KYC verification — a National ID card (NID), passport, or driving licence are all accepted. You may also be asked to submit a selfie holding the document and proof of your payment method (such as a screenshot of your bKash or Nagad account registered in your name). Documents should be clear, unedited, and in JPG or PDF format.
What is the minimum age to register on rajabet?
The minimum age to register and play on rajabet is 18 years. This applies to all products on the platform, including casino games, sports betting, and slots. Age is verified during the KYC process, and accounts found to belong to players under 18 will be permanently closed and any balance returned.
I forgot my rajabet password — how do I reset it?
To reset your rajabet password, click "Forgot Password" on the login page and enter the mobile number linked to your account. A verification code will be sent via SMS. Enter the code, then set a new password. If you no longer have access to that mobile number, contact the support team at support@rajabet with your account username and identity documents for manual assistance.
Can I have more than one account on rajabet?
No. rajabet strictly enforces a one-account-per-player policy. Operating multiple accounts is a violation of the Terms and Conditions and may result in the closure of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact support immediately to have the issue resolved.
How do I close my rajabet account permanently?
To permanently close your rajabet account, contact the support team through the Help section of your dashboard or email support@rajabet. State that you wish to close your account and confirm your identity. Any remaining balance will be returned to your registered payment method within 5–10 business days. If you are closing your account for responsible gaming reasons, consider using the self-exclusion tool instead.
Deposits & Withdrawals
All you need to know about funding your rajabet account and withdrawing winnings via bKash, Nagad, Rocket, and bank transfer.
How do I deposit money on rajabet using bKash?
To deposit via bKash on rajabet, go to the Deposit section of your account, select bKash as your payment method, and enter the amount you wish to add. You will be given a rajabet merchant number to send payment to via your bKash app. Complete the payment and enter the transaction ID in the deposit form to confirm. Deposits are credited to your rajabet balance within a few minutes.
How long does a bKash deposit take on rajabet?
bKash deposits on rajabet are typically credited within 5–15 minutes of the transaction being confirmed. In most cases, the credit appears almost instantly once you submit the correct transaction ID. If your deposit has not been credited after 30 minutes, contact support with your bKash transaction number and the deposit will be manually verified and applied.
Can I deposit on rajabet using Nagad or Rocket?
Yes, rajabet accepts deposits via Nagad and Rocket in addition to bKash. The process is the same for both: select your preferred wallet in the Deposit section, send the amount to the designated rajabet number, then submit the transaction ID to confirm. Upay is also supported. All mobile wallet deposits are processed in BDT (Bangladeshi Taka) and typically credited within 15 minutes.
What is the minimum deposit amount on rajabet?
The minimum deposit amount on rajabet is ৳200 for mobile wallet payments including bKash, Nagad, and Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank, or other supported institutions, the minimum deposit is ৳500. There is no minimum for the number of deposits you can make per day, subject to your personal deposit limits.
What is the minimum withdrawal amount on rajabet?
The minimum withdrawal amount on rajabet is ৳500 for mobile wallets (bKash, Nagad, Rocket). Bank transfer withdrawals have a minimum of ৳1,000. Withdrawals can only be processed to the same payment method used for your most recent deposit, as a fraud-prevention measure. Ensure your account is fully verified before requesting a withdrawal to avoid delays.
How long do withdrawals take on rajabet?
rajabet processes withdrawal requests within 24 hours on business days. Mobile wallet withdrawals to bKash and Nagad are typically completed within 1–4 hours once approved. Bank transfers to BRAC Bank, Dutch-Bangla Bank, Islami Bank, or Sonali Bank can take 1–3 business days depending on the receiving institution. Withdrawals submitted on Friday evenings or public holidays may be processed on the next working day.
Are there any fees for depositing or withdrawing on rajabet?
rajabet does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their standard transaction charges on outgoing transfers. For bank transfers, your bank may charge a processing fee. We recommend checking your payment provider's fee schedule directly, as these are set by the provider and outside rajabet's control.
Games & Gameplay
Questions about cricket betting markets, live casino, slots, Andar Bahar, Fortune Snake, and playing on mobile in Bangladesh.
What sports can I bet on at rajabet?
rajabet offers betting markets across a wide range of sports, with cricket as the flagship offering. You can bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, and all major Bangladesh Tigers international matches — including outright tournament winner markets, top run-scorer, and match-winner. Football, kabaddi, and hockey are also available, along with selected international leagues and tournaments throughout the year.
How does outright cricket betting work on rajabet?
Outright cricket betting on rajabet means placing a bet on the overall outcome of a tournament or series — for example, which team will win the T20 World Cup or the IPL — rather than betting on a single match result. Outright bets are placed before the tournament begins and settle once the winner is confirmed. Odds for outright markets are updated regularly as tournament fixtures progress.
Can I play live casino games on rajabet?
Yes, rajabet features a full live casino section powered by providers including Evolution Gaming and Ezugi. You can play live versions of Roulette, Blackjack, Baccarat, and game show formats with real dealers streamed in real time. Live casino games require a stable internet connection; 4G or a Wi-Fi connection is recommended for the best experience on mobile devices in Bangladesh.
What slot games are available on rajabet?
rajabet offers hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, and Microgaming. The slots library includes classic 3-reel fruit machines, video slots with bonus rounds, and progressive jackpot slots. You can filter games by provider, theme, or volatility level. Most slots can be played directly in the browser on both desktop and mobile — no download is required.
How do I play Andar Bahar on rajabet?
Andar Bahar is a traditional Indian card game available at rajabet in both live dealer and RNG (random number generator) formats. A single card is dealt face-up as the joker card. You bet on whether the next matching card will appear on the Andar (inside/left) or Bahar (outside/right) side. The game is fast-paced and popular with Bangladeshi players for its simplicity and low house edge on the main bet.
Is rajabet available on mobile in Bangladesh?
Yes, rajabet is fully optimised for mobile browsers on Android and iOS devices. The entire site — including account management, deposits via bKash and Nagad, sports betting, live casino, and slots — is accessible directly through your mobile browser without any app download required. For the best experience, use Chrome or Safari on a 4G connection or above.
Bonuses & Promotions
How rajabet bonuses work — from claiming your welcome offer to understanding wagering terms, expiry dates, and loyalty rewards.
What is the welcome bonus on rajabet?
rajabet offers a welcome bonus to newly registered players on their first qualifying deposit. The bonus percentage and maximum amount are displayed on the Promotions page at the time of registration, as offer values may be updated periodically. To claim the welcome bonus, opt in before making your first deposit — bonuses cannot be applied retroactively to deposits made without opting in.
What are the wagering requirements for bonuses on rajabet?
All bonuses on rajabet are subject to wagering requirements, which specify how many times the bonus amount must be bet before it can be withdrawn as real money. The specific wagering multiplier for each promotion is stated in the bonus terms on the Promotions page. Sports bets on outright markets may contribute differently to wagering completion than casino game bets — check the individual bonus terms for full details.
Do rajabet bonuses expire?
Yes, bonuses on rajabet carry an expiry date. The standard validity period for most bonuses is 7–30 days from the date of issue, but this varies by promotion. If wagering requirements are not met within the validity window, the bonus and any winnings derived from it will be removed from your account. The expiry date for each active bonus is visible in the My Bonuses section of your account dashboard.
Can I withdraw bonus funds immediately on rajabet?
Bonus funds on rajabet cannot be withdrawn until the associated wagering requirements have been completed in full. Any winnings generated from bonus play are held as bonus balance until the wagering threshold is reached. Once wagering is complete, the eligible amount converts to real money and can be withdrawn to your bKash, Nagad, or bank account as normal.
Does rajabet offer a loyalty or VIP programme?
rajabet rewards regular players through a loyalty programme that tracks activity across sports betting, live casino, and slots. As you accumulate points through qualifying bets, you progress through tiers that unlock benefits such as higher withdrawal limits, personalised reload bonuses, and priority support. Full details of the current loyalty programme structure are available in the Promotions section of the platform.
Are there special promotions during BPL or IPL season on rajabet?
Yes, rajabet runs dedicated promotional campaigns during major cricket tournaments including the BPL, IPL, and T20 World Cup. These typically include enhanced odds on selected matches, outright betting cashback offers, and free bet rewards for accumulators. Promotions are announced on the Promotions page and via account notifications ahead of each tournament — opt in to marketing communications to ensure you do not miss seasonal offers.
Safety & Responsible Gaming
Information on account security, platform fairness, the 18+ age policy, self-exclusion tools, and how to get help if gambling becomes a concern.
Is rajabet safe to use in Bangladesh?
rajabet uses SSL encryption to protect all data transmitted between your device and the platform, including personal information, payment details, and account credentials. Player funds are held separately from operational funds. The platform uses certified random number generators for all RNG-based casino games, ensuring fair outcomes. For any security concern, contact support@rajabet directly.
How do I activate self-exclusion on rajabet?
To activate self-exclusion on rajabet, go to the Responsible Gaming section of your account dashboard and select Self-Exclusion. Choose your preferred exclusion period (6 months, 1 year, 3 years, or permanent) and confirm your request. The exclusion takes effect immediately and cannot be reversed during the chosen period. You can also request self-exclusion by emailing support@rajabet if you are unable to access your account.
Can I set deposit limits on my rajabet account?
Yes, rajabet allows you to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of your account settings. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of at least 24 hours. Lowering your limit takes effect straight away. These tools are designed to help you stay in control of your spending at all times.
What should I do if I think my gambling is becoming a problem?
If you feel that gambling is no longer entertaining and is causing stress, financial difficulty, or affecting your daily life, rajabet encourages you to act early. Use the self-exclusion or deposit limit tools in your account dashboard immediately. You can also email support@rajabet to request account restrictions. Responsible gaming requests are treated with full confidentiality and processed as a priority.
How do I contact rajabet customer support?
rajabet customer support is available through the Help section of your account dashboard, where you can submit a support ticket for any account, payment, or technical issue. For responsible gaming requests and urgent matters, you can also write to support@rajabet directly. The support team aims to respond to all queries within 24 hours; responsible gaming requests are prioritised and typically handled within a few hours.
Does rajabet share my personal data with third parties?
rajabet does not sell or share your personal data with third parties for marketing purposes. Data may be shared with regulated payment processors (such as bKash and Nagad) strictly to process your transactions, and with identity verification partners to complete KYC checks. All data handling practices are described in full in the Privacy Policy. rajabet complies with applicable data protection standards to keep your information secure.
Can't find the answer you're looking for?
Our support team is on hand to assist with any question not covered in this FAQ — from account issues to payment queries and responsible gaming requests. You can also explore the rest of rajabet to find exactly what you need.
18+ only. Gambling is for entertainment purposes only. Please play responsibly.